Understand before building
A short conversation about the task, the people, the tools and what a better result would look like.
THE PERSON BEHIND THE WORK
I’m Faruque Amin, founder of Starling Global. I turn repetitive work and disconnected tools into software your business can use and own.
WHY STARLING EXISTS
The useful question is often simple: what keeps getting stuck in someone’s inbox?
My work has moved between customer operations, product management and engineering. That combination shapes how I build: understand the people and the process, define one useful outcome, then make the system work in practice.
Starling Global brings that approach to automation, custom apps, dashboards, integrations and websites. I work from East Rockaway, New York, and collaborate remotely.
From the first scope to the working build, you have direct contact with the person responsible for the technical choices. You get clear progress, documentation and a handover you can use.
SELECTED EXPERIENCE
Professional experience before and alongside Starling Global.
AI-powered dashboards, document automation, custom CRMs and real-time systems, from problem selection through launch.
NLP classification, intent recognition and model retraining pipelines using Python and modern machine-learning tools.
Hands-on study and projects in machine learning, deep learning, natural language processing and Python.
Business requirements, customer solutions and cross-functional coordination in legal technology.
Vehicle-management products, agile delivery, automated data collection and development coordination.
Customer requirements, transportation technology, implementation and ongoing operational improvements.
Workflows, feature priorities and delivery planning for vehicle service operations.
Career experience is shown for background. These organizations are not presented as Starling Global clients or endorsers.
HOW I APPROACH THE WORK
A short conversation about the task, the people, the tools and what a better result would look like.
A prototype, regular updates and an explicit place to make decisions, rather than a surprise at the end.
Custom code, agreed access and documentation, with a clear plan for maintenance and support.
EDUCATION & CONTINUED LEARNING
Bachelor of Business Administration.
Associate’s degree in International Business, Trade and Tax Law. Served as a student trustee.
Designing and Building AI Products and Services, MIT Professional Education (2025).
Certified ScrumMaster and Certified SAFe Product Owner / Product Manager.
View the full profile and credentials (opens in a new tab)A PROFESSIONAL RECOMMENDATION
“No matter how tense a meeting was or if there was any confusion, he made sure everyone left with an understanding.”
A SMALL FIRST STEP
Bring one repetitive task. We’ll look at the bottleneck and agree a practical next step.
Share a few details. We’ll arrange a time by email.